Privacy Policy

mindtests

"we", "us", or "our" refers to mindtests.io.

Service

All features, IQ tests, results, educational materials, video courses, subscription content, tools, and services available through mindtests.io.

Platform

Our website, systems, applications, and related digital services.

User

"you", or "your" means any person accessing or using our Service.

Personal Data

Information that identifies or can reasonably identify an individual.

Processing

Collecting, storing, using, sharing, deleting, or otherwise handling personal data.

Data Controller

The party responsible for deciding how and why personal data is processed.

Data Processor

A third-party service provider that processes personal data on our behalf.

Cookies

Small files stored on your device to support website functionality, analytics, advertising, and user experience.

This Privacy Policy applies to all users of mindtests.io worldwide.

It applies when you:

• Visit our website
• Complete an IQ test
• Create or access an account
• Purchase access to results or premium content
• Subscribe to our monthly service
• Watch online courses or use training content
• Contact customer support
• Interact with our emails, ads, tracking tools, or analytics systems

This Policy should be read together with our Terms and Conditions.

We may collect the following categories of personal data.

3.1 Account Information

We may collect:

• Email address
• Name, where provided during checkout or support communication
• Account ID
• Login history
• Authentication information
• Last sign-in timestamp
• Communication preferences
• Support request details

3.2 IQ Test and Service Usage Data

We may collect:

• IQ test completion status
• Final IQ score or result
• Completion timestamps
• Performance metrics
• Test progress
• Pages viewed
• Features accessed
• Time spent on the Platform
• Subscription status
• Content viewed, including educational videos or training materials

Individual test answers may be processed to calculate your result. Depending on our system setup, some answer data may be stored temporarily or permanently for result generation, fraud prevention, analytics, product improvement, or account history.

3.3 Payment and Billing Information

Payments are processed by third-party payment processors.

We may receive and store limited billing information, such as:

• Transaction ID
• Subscription status
• Billing date
• Payment amount
• Currency
• Payment method type
• Card brand
• Last four digits of the card
• Billing country
• Payment failure or cancellation status

We do not store full card numbers or full payment credentials on our own servers.

3.4 Technical and Device Data

We may collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Screen resolution
• Language settings
• Time zone
• Approximate location based on IP address
• Referral source
• Website performance data
• Error logs
• Session information
• Cookie identifiers
• Advertising identifiers where permitted

3.5 Customer Support Data

When you contact us, we may collect:

• Your email address
• Name if provided
• Order or transaction details
• Messages and attachments
• Complaint details
• Refund or cancellation requests
• Previous communication history

We use personal data for the following purposes.

4.1 To Provide the Service

We use your data to:

• Create and manage your account
• Authenticate access
• Provide IQ test results
• Display score history
• Provide subscription access
• Deliver online courses and training content
• Maintain website functionality
• Respond to support requests

4.2 To Process Payments and Subscriptions

We use your data to:

• Process the initial USD $2.00 payment
• Manage the USD $29.99 monthly subscription
• Confirm successful payments
• Handle failed payments
• Process cancellations
• Review refund requests
• Prevent payment fraud
• Keep financial records where required by law

4.3 To Improve the Platform

We use data to:

• Understand how users interact with the Platform
• Improve test flow and user experience
• Fix bugs and technical issues
• Measure website performance
• Improve educational content
• Develop new features
• Monitor subscription and cancellation behaviour

4.4 To Communicate With You

We may contact you for:

• Account notifications
• Payment confirmations
• Subscription reminders where required
• Billing issues
• Cancellation confirmations
• Support responses
• Security alerts
• Legal notices
• Product updates
• Marketing communications, where permitted by law

You may unsubscribe from marketing emails where an unsubscribe option is available.

4.5 To Protect the Platform

We use data to:

• Detect fraud
• Prevent abuse
• Investigate suspicious activity
• Protect against unauthorized access
• Enforce our Terms and Conditions
• Prevent chargeback abuse
• Maintain security logs
• Comply with legal obligations

Depending on your location, we rely on one or more of the following legal bases:

• Contractual necessity: to provide the Service, manage accounts, process payments, and provide subscription access.
• Legitimate interests: to improve the Service, prevent fraud, maintain security, analyze usage, and operate our business.
• Consent: for certain cookies, marketing communications, and tracking technologies where required.
• Legal obligation: to comply with tax, accounting, consumer protection, fraud prevention, and legal requirements.

We use cookies and similar technologies to operate the Platform, remember preferences, analyze traffic, improve performance, and support advertising.

6.1 Types of Cookies We May Use

We may use:

• Essential cookies required for login, checkout, security, and website functionality
• Analytics cookies to understand website usage
• Performance cookies to detect errors and improve speed
• Advertising cookies to measure and improve marketing campaigns
• Preference cookies to remember user settings

6.2 Analytics and Performance Tools

We may use third-party tools such as:

• Google Analytics
• Google Tag Manager
• Google BigQuery
• Mixpanel
• Sentry
• Cloudflare
• Similar analytics, security, and performance tools

These tools may collect technical data, usage behaviour, page views, device data, error logs, performance metrics, and interaction events.

6.3 Advertising Partners

We may use advertising and tracking technologies from platforms such as:

• Google
• Meta/Facebook
• TikTok
• Snapchat
• Pinterest
• Taboola
• Outbrain
• AppLovin
• Other advertising or affiliate platforms

These partners may process cookies, device identifiers, hashed email addresses, IP addresses, conversion events, purchase events, subscription events, and usage data to measure ads, optimize campaigns, build audiences, and prevent fraud.

6.4 Your Tracking Choices

You can limit tracking by:

• Adjusting browser cookie settings
• Using device privacy controls
• Using ad platform privacy settings
• Opting out of certain advertising networks
• Declining non-essential cookies where a consent tool is available

Blocking certain cookies may affect website functionality, checkout, login, analytics accuracy, or user experience.

We may share personal data with trusted third parties where necessary to operate the Service.

These may include:

• Payment processors
• Hosting providers
• Cloud infrastructure providers
• Analytics providers
• Advertising platforms
• Email service providers
• Customer support tools
• Fraud prevention providers
• Security and monitoring services
• Legal, accounting, and compliance advisors

We do not sell your personal data in the traditional sense. However, some privacy laws may define certain advertising or analytics sharing as a "sale" or "sharing". Where applicable, you may have the right to opt out.

We may also disclose data where required by law, court order, government request, legal claim, fraud investigation, payment dispute, or to protect our rights, users, or Platform.

We use reasonable technical, administrative, and organizational measures to protect personal data.

Security measures may include:

• Encrypted data transmission using HTTPS/TLS
• Restricted access controls
• Secure cloud hosting
• Authentication protections
• Payment tokenization
• Monitoring and logging
• Firewalls and DDoS protection
• Regular system updates
• Backup and recovery procedures
• Internal access limitations

No system is completely secure. We cannot guarantee absolute protection against unauthorized access, cyber attacks, system failures, or human error.

We keep personal data only for as long as reasonably necessary for the purposes described in this Policy.

Typical retention periods may include:

• Account data: while your account remains active
• Subscription and billing records: as required for tax, accounting, fraud prevention, and legal compliance
• Support communications: up to 2 years, unless longer retention is required
• Security logs: up to 13 months, unless needed for investigations
• Analytics data: for a reasonable period required for business analysis
• Inactive accounts: may be deleted after 365 days of inactivity

When data is no longer required, we may delete, anonymize, or securely archive it.

Backup copies may remain for a limited period before automatic deletion.

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing
• Restrict processing
• Withdraw consent
• Request data portability
• Opt out of certain marketing
• Opt out of certain advertising data sharing
• Lodge a complaint with a data protection authority

To exercise your rights, contact:

support@mindtests.io

We may need to verify your identity before processing privacy requests.

We aim to respond within 30 days, unless a different legal deadline applies.

Your data may be processed in countries outside your country of residence, including Singapore, the United States, the European Union, the United Kingdom, and other locations where our service providers operate.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, technical safeguards, and compliance measures required by applicable privacy laws.

By using the Service, you understand that your data may be processed internationally.

mindtests.io is intended for users aged 18 or older.

We do not knowingly collect personal data from children under 18.

If we become aware that a person under 18 has used the Service or provided personal data, we may delete the account and related data.

If you believe a minor has provided us with personal data, contact support@mindtests.io.

Our Platform may automatically calculate IQ scores, generate results, classify performance, personalize content, detect fraud, and manage subscription access.

IQ scores and results are generated automatically based on test performance and our educational assessment logic.

These automated results are for entertainment and educational purposes only and should not be treated as clinical, professional, academic, or official assessments.

Where permitted by law, we may send marketing emails, product updates, promotions, educational content, or subscription-related offers.

You can opt out of marketing emails by clicking the unsubscribe link or contacting support@mindtests.io.

Even if you opt out of marketing, we may still send transactional messages, including billing notices, account notices, cancellation confirmations, legal notices, and security alerts.

If we become aware of a data breach affecting your personal data, we will investigate and take appropriate steps to contain and resolve the issue.

Where required by law, we will notify affected users and relevant authorities within the legally required timeframe.

Notification may include information about the incident, affected data, steps taken, and recommended user actions.

We may update this Privacy Policy from time to time.

Material changes may be communicated by email, website notice, or account notification.

Non-material updates may be posted directly on this page.

Continued use of the Service after the updated Privacy Policy is posted means you accept the updated Policy.

Website: mindtests.io

Registered Address:

68 Circular Road, #02-01, Singapore 049422

Email:

support@mindtests.io

For privacy, support, legal, billing, cancellation, or refund questions, contact us at:

support@mindtests.io

This Privacy Policy is governed by the laws of Singapore, unless mandatory privacy or consumer protection laws in your country require otherwise.

Any dispute relating to this Privacy Policy shall first be raised with us at support@mindtests.io so we can attempt to resolve the matter informally.

This Privacy Policy may be translated into other languages. If there is any inconsistency between translations and the English version, the English version shall prevail.